Terms and Conditions

These Terms and Conditions govern your use of aleksandarrasevic.dev (the "Site") and any inquiry, quote, or project you enter into with Aleksandar Rasevic through it. By using the Site, you agree to these terms. They are written in accordance with Serbian law, including the Law on Electronic Commerce ("Zakon o elektronskoj trgovini," Official Gazette of RS Nos. 41/2009, 95/2013, and 52/2019), the Law on Obligations ("Zakon o obligacionim odnosima"), and, where applicable, the Consumer Protection Law ("Zakon o zaštiti potrošača").

1. Service provider identity

Aleksandar Rašević PR Novi Sad
Novi Sad, Serbia
hello@aleksandarrasevic.dev
(PIB / registration number to be added here.)

2. What this Site is

This is a portfolio and services website. It describes web development, WordPress, CMS, and AI chatbot/automation services, and lets you get in touch about a project via the contact form or the AI chat assistant. It is not an online shop — no purchase is completed directly on the Site, and no payment is collected through it.

3. Pricing shown on the Site

Any prices, ranges, or timelines shown on the Site (including anything the AI chat assistant tells you) are estimates for general orientation only, based on typical project scope. They are not a binding offer or a final quote. The actual price, timeline, and scope for any project are agreed in writing separately, after discussing your specific requirements — usually by email or a written proposal following our conversation.

4. The AI chat assistant

The chat assistant on this Site is an AI system, not a human. It is designed to answer questions and gather project details accurately, but it can make mistakes, and nothing it says forms a binding contract on its own. Any information it gives about pricing, timelines, or scope is provisional and subject to confirmation. It is not legal, financial, or professional advice.

5. How a project actually gets agreed

Submitting the contact form or chatting with the AI assistant is an inquiry, not an order. A binding agreement for any paid work only comes into existence once both sides have confirmed scope, price, and timeline in writing (typically by email) — that written confirmation, not this Site, is what governs the project. Most projects are fixed-price with milestone-based payments rather than hourly billing, as described on the relevant service pages; the exact payment schedule is set in that written agreement.

6. Right of withdrawal for custom work

Under the Serbian Consumer Protection Law, consumers ordering goods or services at a distance generally have a 14-day right of withdrawal. However, that law also recognizes an exception for goods or services made to the consumer's specifications or clearly personalized — which describes custom software, custom themes, and custom AI systems built for your specific business. Because of this, the 14-day withdrawal right does not apply once work on your custom project has begun with your agreement. Cancellation terms for any specific project (including what happens to milestone payments already made) are set out in the written agreement for that project.

7. Intellectual property

The content of this Site (text, design, code powering the Site itself, portfolio images) is owned by Aleksandar Rasevic unless otherwise credited, and may not be copied or reused without permission. Ownership of intellectual property in work delivered as part of a paid project (e.g., a custom theme or application built for you) is addressed in that project's written agreement — typically, full ownership transfers to the client upon full payment, unless agreed otherwise.

8. Acceptable use

You agree not to misuse this Site — including attempting to breach its security, submitting false or malicious information through the contact form or chat assistant, or using automated tools to scrape or overload it.

9. Limitation of liability

This Site and the estimates it shows are provided "as is," for general information. To the extent permitted by Serbian law, Aleksandar Rasevic is not liable for decisions made solely on the basis of the estimated prices, timelines, or the AI assistant's replies before a formal written agreement is in place. This does not limit any liability that cannot be excluded under Serbian law, including liability arising from an actual signed project agreement.

10. Complaints

If you have a complaint about a project or service, please contact hello@aleksandarrasevic.dev directly and it will be addressed in line with the terms of your project's written agreement and applicable Serbian consumer protection rules.

11. Governing law and disputes

These terms are governed by the laws of the Republic of Serbia. Any dispute that cannot be resolved directly will be subject to the jurisdiction of the competent court in Novi Sad, Serbia, without prejudice to any right you have as a consumer to pursue out-of-court dispute resolution under Serbian consumer protection law.

12. Changes to these terms

These terms may be updated from time to time; the "Last updated" date above reflects the most recent version. Continuing to use the Site after an update means you accept the revised terms.

13. Contact

Questions about these terms? Reach out at hello@aleksandarrasevic.dev.