Based in Novi Sad, Serbia • Available for remote work.
alexrasevicns@gmail.com · WhatsApp: +381 61 131 7078
Web systems for service businesses

I design and run custom dashboards, websites & ads for serious service businesses.

Your business lives on calls and booked jobs. My work connects Google Search, your website, call handling and technician workflows into a single, trackable system instead of a pile of disconnected tools.

Custom PHP dashboards & booking systems
Conversion-focused service websites
High-intent Google Search campaigns
Call handling & technician coordination support
Who I help
Service and repair businesses with on-site work, call centers and teams of technicians.
What you get
One person who understands your code, your ads and your operations – not three vendors who never talk to each other.

Services

I specialise in service businesses that need a predictable flow of qualified leads, a website that doesn’t leak them, and internal tools that can handle real volume.

Development
Websites & Web Apps
  • Custom PHP web applications and dashboards for managing bookings, jobs and technicians.
  • Fast, responsive websites designed specifically to convert search traffic into calls and forms.
  • Booking flows that match how dispatchers and technicians actually work.
  • Code structured for long-term maintenance instead of quick hacks.
PHP HTML • CSS • JS MySQL Tracking & analytics hooks
Acquisition
Google Ads Management
  • Search campaigns built around real-world intent (not broad, useless keywords).
  • Tightly structured campaigns that match your locations, services and margins.
  • Landing page and ad copy aligned with what your call center can actually deliver.
  • Clear reporting so you see what each Rand or Dollar is buying you in real jobs.
Search campaigns Local service lead gen Conversion tracking
Operations
Call Center & Client Support
  • Support for call center workflows and technician allocation logic.
  • Job status tracking from new booking to completed and paid.
  • Templates and flows for clear, honest communication with clients.
  • Connecting operational reality back into your dashboards and reports.
Job tracking Technician coordination Client communication
Approach
End-to-end
From search query to completed job card, one joined-up system.
Focus
Service
Built for businesses that live on calls, not content clicks.
Engagement
Ongoing
I prefer long-term cooperation over one-off, disposable builds.

Inside the system

This work is not theoretical. It’s real dashboards, analytics and job cards used every day by call centers and technicians to keep track of work, money and ad spend.

Service dashboard overview with jobs, balances and ad spend.
Service dashboard
High-level view of today, this week and this month – jobs, balances, Google Ads spend and technician payouts in one place.
Analytics screen showing visitor, call and booking performance by site.
Insights & analytics
Live visitor presence, form and WhatsApp actions, and Google Ads performance broken down by city so you know where the real bookings come from.
Job card interface with full booking details for a technician.
Job card
Detailed job view used by technicians and call center staff: customer details, appliance, status timeline, payments and notes for each job.

Who I work with & what we fix

The pattern is usually the same: ads are expensive, the website is confusing, the call center is improvising, and nobody can see the whole picture. That’s where I come in.

Who
Service businesses & repair companies
  • Home services and repair businesses with on-site work (appliances, electrical, plumbing, etc.).
  • Companies running teams of technicians or field service staff.
  • Owners who are serious about tracking what actually works and what doesn’t.
What we fix
  • “We’re spending on ads but calls and bookings don’t match the cost.”
  • “Our website is outdated, slow or doesn’t reflect how we actually operate.”
  • “Technicians, agents and the owner all work in separate spreadsheets and apps.”
  • “We can’t answer a simple question: which jobs are profitable and which aren’t?”
Outcomes
What working together looks like
  • A clear, fast website that makes it obvious how to contact you and what you do.
  • Bookings that arrive with the info your technicians actually need.
  • Google Ads that are tightly focused on real service queries in your areas.
  • Dashboards that show, in plain language, what happened today and what it cost.
  • Processes that respect your time and your customers’ time.
If you’re already running some of this and it’s messy, we don’t start from zero – we stabilise what you have, then improve it step by step.
Process
How we work together
1
Initial discussion
We map your current reality: website, ads (if any), call handling, technician structure and what’s actually causing pain.
2
Plan & priorities
We decide what moves the needle fastest: fixing landing pages, restructuring campaigns, or getting a basic dashboard running.
3
Build & integrate
I build or refactor the website, tracking and tools. You keep running the business; I handle the technical heavy lifting.
4
Operate & refine
Once everything is live, we watch the numbers, listen to what your team sees in the field and keep tightening the system.
Stack
Tools & technologies

I work with a lean, proven set of tools – no unnecessary platforms, no “shiny object” experiments at your expense.

PHP (custom apps & APIs) HTML, CSS, responsive layouts JavaScript (front-end logic & tracking) MySQL Google Ads (Search) Conversion tracking & reporting Form systems & booking flows Dashboard & job tracking UIs

I’m comfortable working with existing setups as well – if you already have a site or ad account, we can stabilise and improve rather than rebuild from scratch.

Next step
Let’s look at your current system properly

If you’re running a service business and feel like your website, ads and operations are all working in different directions, I can help you bring them under one view. No generic audit PDFs – a direct, technical conversation about what is and isn’t working.